Why you can trust Memorygram

“Is this legit?” is a fair question for anything you buy online — especially something as personal as preserving your family’s memories. Here’s how to check us out, in your own time.

We’re BBB accredited with an A rating

Memorygram holds an A rating and is an accredited business with the Better Business Bureau. Accreditation isn’t automatic — it means we’ve agreed to the BBB’s standards for honest advertising, transparency, and resolving complaints. You can verify it on our BBB profile.

We’re a U.S. Chamber of Commerce member

Memorygram is a member in good standing of the U.S. Chamber of Commerce — part of being an established, accountable American business.

We’re a real U.S. company

Memorygram operates out of Austin, Texas. We’re a domestic, American-based operation — not an anonymous storefront. You can reach a real person at info@memorygram.com.

We make and ship real products

Legacy Books, QR memorial medallions, tribute books, and keychains are physical, made-to-order keepsakes. They’re produced and shipped to you — many also link to digital memorial pages and audio.

We don’t hide criticism

Reviews on this site are published whether they’re glowing or critical. We’d rather you see honest feedback — and how we respond — than a suspiciously perfect wall of five stars.

How ordering works

  1. 1 Choose your keepsake at memorygram.com and place your order through secure checkout.
  2. 2 Add your stories, photos, and (for many products) record audio in your own voice — voice-to-text and phone recording are free.
  3. 3 We produce your keepsake and ship it to you; QR-enabled items link to a digital memorial or story page.
  4. 4 Need help at any step? Email us and a person will walk you through it.

Verify us yourself

Don’t just trust this page — we own it. Check these independent sources too:

Ready when you are.

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